At Savi, we believe in people. And we believe that if people are empowered with autonomy, powerful tools and opportunity, they will continually surprise others and themselves with how much they can achieve. We are striving to empower our people, to build powerful tools that empower our customers to continue achieving their goals.
About Savi
Savi Solutions is a cloud-based video management system that helps forward-thinking restaurant, retail, and convenience store operators be one click away from their locations. Savi’s easy-to-use cloud-based platform gathers data from cameras, sensors, point-of-sale, and other connected devices, and enables daily data-driven decision-making to decrease internal loss, improve scaled operations, and increase brand compliance. Savi’s plug-and-play software gives businesses the ability to connect their existing hardware to the cloud and easily search video events across their locations from any device.
Guiding Principles
Our day to day decision making is driven by our 9 guiding principles to help us make what we believe a reality.
We are Family
Our strength is found in our loyalty to each other
It’s the Experience
We are committed to making our family and customers feel like a million bucks.
Have Fun
Life is too short to be some place lame.
Respect
Treat yourself and others with respect. This defines you, you define us.
Honesty and Integrity
Do it the right way.
Your Opinion Matters
Have an opinion. Have the hard conversations. Have the courage to stand up and make a difference.
Lifestyle Guided/Results Driven
Life comes at you fast, focus on what matters.
Quality Matters
Let your work reflect you.
Kaizen
Don’t let good be the enemy of your great.
Teams
Engineering & Product
The Engineering and Product teams design and build Savi’s industry-leading cloud video management and insights platform. We invent for our customers–Quality Matters.
Sales & Customer Success
The Sales and Customer Success teams drive adoption of the Savi platform and help our customers scale. Savi grows with our customers–Kaizen.
Operations & Support
The Support & Operations teams ensure our customers get a best-in-class onboarding and ongoing support experience. Whatever it takes–It’s the Experience.
Engineering Spotlight
We believe that building great software is a team sport and that we need a great team in order to deliver. We look for great teammates in addition to great engineers. We value openness, working well with others, helping others who need it, and actively seeking help when you need it. We work to provide continuous mentoring, coaching, and opportunities to learn and grow individually, and as a team.
We are a remote first Engineering team and have been for years. We believe the most important things are a clear vision, the people, and healthy teams. We believe in autonomy and treating people like adults. We have regular hackathons, team games, and have a flexible, fun work environment.
Our commitment to growth and excellence has led our team to presenting at ElixirConf for multiple years running, DevOpsDays conferences, CodeBEAM, and The Big Elixir, giving you the opportunity to collaborate with a remarkably talented small team, and make an outsized impact to the technical success of the organization tackling difficult problems across different domains.
Open Roles
About the Role
At Savi, we’re looking for a talented Senior Software Engineer to lead one of the teams responsible for Savi’s industry-leading cloud video management and insights platform.
Our ideal candidate has a deep understanding of Elixir, a passion for clean and efficient code, and a successful track record of leading both projects and people.
We believe that building great software is a team sport and that we need a great team in order to deliver. We look for great teammates in addition to great engineers. We value openness, working well with others, helping others who need it, and actively seeking help when you need it. We work to provide continuous mentoring, coaching, and opportunities to learn and grow individually, and as a team.
We are a remote first Engineering team and have been for years. We believe the most important things are a clear vision, the people, and healthy teams. We believe in autonomy and treating people like adults. We have regular hackathons, team games, and have a flexible, fun work environment.
Our commitment to growth and excellence has led our team to presenting at ElixirConf for multiple years running, DevOpsDays conferences, CodeBEAM, and The Big Elixir, giving you the opportunity to collaborate with a remarkably talented small team, and make an outsized impact to the technical success of the organization tackling difficult problems across different domains.
Check out our Company page for more on our company, engineering team, and values.
What you will do
- Write clean, scalable and idiomatic code.
- Lead the technical vision for the team’s platforms and products and lead design discussions and implementation of multiple complex projects
- Collaborate with engineering teams, product managers, and other stakeholders to solve complex challenges
- Lead a team in the design, speccing, and development of the Savi platform
- Continuously improve our engineering processes, tools, and systems that allow us to scale the code base, productivity, and the team
- Inspire and mentor other engineers
What you will need
- Minimum of 4 years of backend engineering experience
- Proficiency in Elixir
- Desire to work in a fast-paced environment, continuously grow, and master your craft
- Track record of shipping high-quality products and developing projects at scale
- Ability to turn business and product ideas into engineering solutions
- Familiarity with video open source software tools such as FFmpeg, FFprobe, and GStreamer
- Familiarity with video streaming protocols such as RTSP, RTMP, HLS, and WebRTC
Benefits
- Remote Workplace – Our engineering team has been working together remotely from across the US and the globe since before the pandemic
- Unlimited PTO – Lifestyle guided, results driven is a core Savi value
- Competitive compensation – Including medical, dental, and vision insurance
- Professional development funds – For books, courses, and other development
About the Role
At Savi, Product Marketing is critical to the success of the business. Savi has a unique and important story to tell, and it’s critical we effectively communicate this.
As a Product Marketing Intern, you will bring a creative and entrepreneurial mindset to communicating with our prospects, customers, and partners. You’ll have the opportunity to learn and contribute to the strategy and execution of content marketing, lifecycle marketing, sales enablement, customer research, and more. You’ll collaborate closely with the Product, Engineering, Sales, and Customer Success teams, working under the guidance of our experienced product team and our product-focused CEO. This role is perfect for someone who wants to gain hands-on experience in B2B product marketing, contribute to building processes, and make a tangible impact on the brand affinity and go-to-market success of a high-growth tech startup.
What you will do
- Lead creation of Product Marketing assets, ranging from one-pagers, event materials, slide decks, case studies, and other tactical sales materials
- Own creative direction on Savi’s website, podcasts, blog posts and other strategic content with a long half-life.
- Contribute to the development and execution of measurable customer acquisition strategies, including marketing automation and email campaigns
- Help track and report on campaign performance, including leads, conversion rates, and ROI
- Work closely with the team to deeply understand our target audience, take creative risks, and ensure consistency and attention to detail in all Product Marketing efforts
- Proactively identify obstacles and collaborate with the team to overcome them, demonstrating problem-solving skills and initiative in running an effective and efficient Product Marketing program
What you will need
- Pursuing a degree or recently graduated in marketing, design, business, strategy, or a related field (prior experience or coursework in product marketing is a plus)
- Outstanding storyteller – you have strong, succinct writing, and communication skills. You can synthesize large amounts of information and simplify it for different target segments in clear and effective ways.
- Creator – You have an eye for design, and have experience producing content that stands out, be it integrated campaigns or standalone videos, blog posts, case studies, sales brochures, events, etc. Familiarity with creative tools like Adobe Suite (Illustrator, Photoshop, Premiere Pro) is a plus
- Data-driven marketer – you combine intuition with data and customer empathy/research to build strategy, measure outcomes, and inform your decision making.
- Hustler – you are a self-starter with a bias towards action who is able to manage multiple, competing priorities in a fast-paced environment.
- Collaborator – you’re a team player who thinks big, is hands-on, organized, and solves problems.
Benefits
- Hybrid Workplace – Flexibility to work from our Woods Cross, Utah office or remote
- Professional development opportunities
- Hands-on experience in a high-growth tech startup
- Mentoring and guidance from experienced product team
- Compensation based on internship duration and commitment
- Professional development funds – For books, courses, etc
About the Role
Come work at a fast growing start-up with a fun culture!! We believe in the guiding principles below and will help you develop as an individual and in your career. As a Client Success Representative (CSR) at Savi, you will help ensure that our clients have a great experience with the Savi software. CSR’s are responsible for training, onboarding, and ensuring continued success for Savi clients. On the CSR team, we work to constantly up-level customer service and make Savi the obvious choice. Good at Mario Kart is a bonus as we continually have competitions in the office that get very competitive.
What you will do
- Conduct regular health checks on existing accounts- POS integration health, camera mappings, camera timing, accurate audits and events- create service tickets with support and engineering and see them through to resolution.
- Address customer product related issues and requests ie. cameras down, no audio, user management, pull video etc.
- Monitor incoming API Tokens and enter into CRM/ Admin for the corresponding account/ location (Par Brink, Toast)
- Map register cameras and ensure transactional data is flowing.
- Monitor the onboarding funnel in the CRM and update records.
- Review customer transaction data and provide helpful insights to the customer to show value and prove ROI
- Become proficient in the Savi administrative portal and complete various tasks within it.
- Become familiar with the Savi software and provide support to Savi customers.
What you will need
- Strong organizational, managerial, and personal skills to successfully communicate internally and with customers.
- Maintain accurate client communication.
- Great verbal and written skills.
- Proven track record of consistently exceeding corporate objectives and quotas.
- Self-driven, motivated and results oriented.
- Previous client success experience
About the Role
Come work at a fast-growing start-up that is part remote and part in our Davis County Office! We believe in the guiding principles below and will help you develop as an individual and in your sales career. As a Sales Development Representative (SDR) at Savi, you will help drive the growth of products, services, and solutions. SDR’s are responsible for qualifying prospective customers and leads prior to meeting with Sales Executives. Includes following up on marketing-generated responses, new market penetration, calling on decision-makers, scrubbing data lists, webinar and event follow-up, and more. Not being easily discouraged and knowing how to be politely persistent is key. On the SDR team, we work to constantly up-level customer service and make Savi the obvious choice. Good at Mario Kart is a bonus as we continually have competitions in the office that get very competitive.
What you will do
- Qualify marketing leads and set up sales calls for Account Executives.
- Identify and qualify business opportunities and qualified leads.
- Present business solutions to prospective customers.
What you will need
- Strong organizational, managerial, and personal skills to successfully communicate with internal and external customers.
- Maintain accurate client communication.
- Great verbal and written skills.
- Proven track record of consistently exceeding corporate objectives and quotas.
- Successful experience at new account development.
- Self-driven, motivated and results-oriented.
- Bachelor’s degree in Business or equivalent professional experience.
- 4-year degree or equivalent experience and education.
- Previous sales experience, either inside or field sales.
- Consistent over-achievement in past positions. Technically adept, self-motivated, and driven by results.
About the Role
A part-time position working from home. Savi Solutions provides an integrated platform to customers, enabling smarter decisions and loss prevention. The Account Coordinator will be responsible for specific accounts, focusing on the process post sale to installation complete. This position will work closely with multiple teams within and outside of the company. We are looking for a detail oriented “go getter” excited about this emerging technology. The Account Coordinator will need to be able to communicate effectively and with great detail with all the appropriate parties involved.
What you will do
- Setup new accounts in the CRM
- Gather and input all the correct info needed for Installation
- Create installation work orders and equipment lists
- Close the account once installation is complete
- Help find 3rd party installers when needed
What you will need
- Strong organizational and personal skills to successfully communicate with internal and external customers.
- Ability to prioritize queued tasks, requests, and assign out to ensure timely completion
- Highly motivated and driven and very detail oriented
- Good time management skills
- Able to take job ownership to get job completed with little to no follow-up on each task
- Work well with others
- Ability to adapt and work well under pressure
- Pass an FBI background check and drug free
About the Role
Come work at a fast growing start-up with a fun culture!! We believe in the guiding principles below and will help you develop as an individual and in your career. Savi Solutions provides an integrated platform to customers, enabling smarter decisions and loss preventions. The Field Support Specialist will be responsible for preprogramming of equipment, customer returns, and service equipment support. This position will work closely with multiple teams within and outside of the company. We are looking for a “go getter” excited about this emerging technology. The Field Support Specialist will need to be able to communicate effectively and with great detail with all the appropriate parties involved.
What you will do
- Install security, access control, and surveillance hardware at customer sites
- Manage and help find 3rd party installers during installation
- Support onsite technicians and remotely configure customer surveillance, alarms, and access control
- Troubleshoot and diagnose customer support tickets
- Configure hardware and prep for installation
- Troubleshoot network connectivity issues including; digital authentication, remote access, secure Wi-Fi, and wired connectivity to the internal network.
- Support users on applications and tools within the environment including; Office Suite, RSA, Cisco Communication tools (Webex, Jabber, Acano), Mac and Windows OS.
- Prioritize queued tasks, requests, and assign out to ensure timely completion
What you will need
- Strong organizational, managerial, and personal skills to successfully communicate with internal and external customers.
- Ability to troubleshoot computer, network and electronics problems and is resourceful in searching out solutions.
- General networking knowledge including: IP Addressing of network devices and Port Forwarding
- Ability to perform physical work, must be able to go up and down and work off ladders
- Highly motivated and driven
- Clean driving record
- Pass an FBI background check and drug free
About the Role
Tech Support will assist 3rd party installers in configuring surveillance, alarms, and access control systems. This position will need a good understanding of computer networks, managing 3rd party installers, maintaining quality installs, communicating effectively, and is capable of doing physical labor when needed or required.
What you will do
- Configure alarm, surveillance, and access control equipment
- Process equipment returns
- Prepare shipment labels
What you will need
- Very strong in attention to details and following processes
- Strong organizational and personal skills to successfully communicate with internal and external customers.
- Ability to prioritize queued tasks, requests, and assign out to ensure timely completion
- Highly motivated and driven
- Able to take job ownership to get job completed with little to no follow-up on each task
- Work well with others
- Ability to adapt and work well under pressure
- Pass an FBI background check and drug free