About the Role

At Savi, we’re looking for a talented Senior Software Engineer to lead one of the teams responsible for Savi’s industry-leading cloud video management and insights platform. 

Our ideal candidate has a deep understanding of Elixir, a passion for clean and efficient code, and a successful track record of leading both projects and people. 

We believe that building great software is a team sport and that we need a great team in order to deliver. We look for great teammates in addition to great engineers. We value openness, working well with others, helping others who need it, and actively seeking help when you need it. We work to provide continuous mentoring, coaching, and opportunities to learn and grow individually, and as a team.

We are a remote first Engineering team and have been for years. We believe the most important things are a clear vision, the people, and healthy teams. We believe in autonomy and treating people like adults. We have regular hackathons, team games, and have a flexible, fun work environment.

Our commitment to growth and excellence has led our team to presenting at ElixirConf for multiple years running, DevOpsDays conferences, CodeBEAM, and The Big Elixir, giving you the opportunity to collaborate with a remarkably talented small team, and make an outsized impact to the technical success of the organization tackling difficult problems across different domains.

Check out our Company page for more on our company, engineering team, and values.

What you will do

• Write clean, scalable and idiomatic code. 
• Lead the technical vision for the team’s platforms and products and lead design discussions and implementation of multiple complex projects
• Collaborate with engineering teams, product managers, and other stakeholders to solve complex challenges
• Lead a team in the design, speccing, and development of the Savi platform
• Continuously improve our engineering processes, tools, and systems that allow us to scale the code base, productivity, and the team
• Inspire and mentor other engineers

What you will need

• Minimum of 4 years of backend engineering experience
• Proficiency in Elixir
• Desire to work in a fast-paced environment, continuously grow, and master your craft
• Track record of shipping high-quality products and developing projects at scale
• Ability to turn business and product ideas into engineering solutions
• Familiarity with video open source software tools such as FFmpeg, FFprobe, and GStreamer
• Familiarity with video streaming protocols such as RTSP, RTMP, HLS, and WebRTC

Benefits

• Remote Workplace – Our engineering team has been working together remotely from across the US and the globe since before the pandemic
• Unlimited PTO – Lifestyle guided, results driven is a core Savi value
• Competitive compensation – Including medical, dental, and vision insurance
• Professional development funds – For books, courses, and other development

About Savi Solutions

Savi helps modern multi-site teams unlock the power of video. With Savi, leading restaurants, convenience stores, and retail brands and operators securely and economically store 100% of their on-site video in the cloud. Savi’s cloud-first platform simplifies access to video, connects video with point-of-sale and computer vision events, and empowers every team to use video to improve scaled operations. Multi-site teams use Savi to enable daily data-driven decision-making, decrease internal loss, and increase brand compliance. Thousands of multi-site locations have switched to Savi to transform physical operations with cloud video, connected events, and computer vision AI. Learn more at getsavi.com.

About the Role

A little background on Savi – Over 70% of businesses in North America have never been able to use or access their on-site video data. From radically simplifying video access, to unlocking improvements in operations with AI, to increasing on-site safety, Savi’s pioneering cloud video and computer vision technology is already impacting millions of people across North America. 

We’ve been growing rapidly, and in support of our mission to unlock the power of video, we raised funding from an exceptional group of value-add investors including Next Coast Ventures, Rock Creek Capital, and talented angels.

We’re also fortunate to be advised by the best in the industry, including the former President of Burger King, the inventor of variable-bitrate streaming, and domain experts in video, multi-site operations, and security. A company is only as good as its people, and so we’re looking for an entrepreneurial Product Marketing Manager focused on go-to-market (GTM) who can join us on this fast-paced journey.

You might be a good fit for this role if you have a high desire for ownership, are relentlessly resourceful, and focused on growing personally and professionally. You know how to handle ambiguous problems, learn from experiments, and run through walls to get to make things happen. But you’re not just a product person; you’re a strategic thinker who wants to understand every aspect of the business, you’re an operator who is as comfortable talking with sales, support, and operations teams as you are with product and engineering, you have creative taste and vision that elevates the look and feel of every project you touch.

What you will do

• Lead growth and GTM initiatives across Savi
• Build and evolve a measurable and predictable customer acquisition engine, including marketing automation and email campaigns, copy relevance for ads/landing pages, and developing lead lists. 
• Lead creation of marketing assets, ranging from one-pagers, event materials, slide decks, case studies, and other tactical sales materials
• Own creative direction on Savi’s website, podcasts, blog posts and other strategic content with a long half-life.
• Track and report on leads, conversion rates, and ROI for campaigns
• Elevate everything GTM by deeply understanding our audience, taking smart creative risks, and maintaining a sharp eye for detail and consistency
• Proactively find blockers, then work with the rest of the team to remove them. We place a high premium on taking the initiative to solve problems to run an effective and efficient GTM program.

What you will need

• 3+ years of relevant experience in product, GTM, or growth marketing (B2B SaaS experience a plus)
• Outstanding storyteller – you have strong, succinct writing & communication skills and an eye for good design. You can synthesize large amounts of information and simplify it for different target segments in clear and effective ways.
• Data-driven marketer – you combine intuition with data and customer empathy/research to build strategy, measure outcomes, and inform your decision making.
• Hustler – you are a self-starter with a bias towards action who is able to manage multiple, competing priorities in a fast-paced environment. 
• Collaborator – you’re a team player who thinks big, is hands-on, organized, and solves problems.
• Leader – you easily inspire, lead, and align cross-functional teams.
• Creator – you’ve produced content that stands out, be it integrated campaigns or standalone videos, blog posts, case studies, sales brochures, events, etc. Experience with Figma, Adobe Suite (Illustrator, Photoshop, Premiere Pro, etc), or similar creative tools.

Benefits

• Hybrid Workplace – Our team has been working together in a hybrid format from our Utah HQ and from across the US and the globe since before the pandemic
• Unlimited PTO – Taking ownership is a core Savi value
• Competitive Compensation – Including medical, dental, and vision insurance
• Professional Development Funds – Including books, courses, and other development

About the Role

Come work at a fast growing start-up with a fun culture!! We believe in the guiding principles below and will help you develop as an individual and in your career. As a Client Success Representative (CSR) at Savi, you will help ensure that our clients have a great experience with the Savi software. CSR’s are responsible for training, onboarding, and ensuring continued success for Savi clients. On the CSR team, we work to constantly up-level customer service and make Savi the obvious choice. Good at Mario Kart is a bonus as we continually have competitions in the office that get very competitive.

What you will do

• Conduct regular health checks on existing accounts- POS integration health, camera mappings, camera timing, accurate audits and events- create service tickets with support and engineering and see them through to resolution.
• Address customer product related issues and requests ie. cameras down, no audio, user management, pull video etc.
• Monitor incoming API Tokens and enter into CRM/ Admin for the corresponding account/ location (Par Brink, Toast)
• Map register cameras and ensure transactional data is flowing.
• Monitor the onboarding funnel in the CRM and update records.
• Review customer transaction data and provide helpful insights to the customer to show value and prove ROI
• Become proficient in the Savi administrative portal and complete various tasks within it.
• Become familiar with the Savi software and provide support to Savi customers.

What you will need 

• Strong organizational, managerial, and personal skills to successfully communicate internally and with customers.
• Maintain accurate client communication.
• Great verbal and written skills.
• Proven track record of consistently exceeding corporate objectives and quotas.
• Self-driven, motivated and results oriented.
• Previous client success experience

About the Role

Come work at a fast-growing start-up that is part remote and part in our Davis County Office! We believe in the guiding principles below and will help you develop as an individual and in your sales career. As a Sales Development Representative (SDR) at Savi, you will help drive the growth of products, services, and solutions. SDR’s are responsible for qualifying prospective customers and leads prior to meeting with Sales Executives. Includes following up on marketing-generated responses, new market penetration, calling on decision-makers, scrubbing data lists, webinar and event follow-up, and more. Not being easily discouraged and knowing how to be politely persistent is key. On the SDR team, we work to constantly up-level customer service and make Savi the obvious choice. Good at Mario Kart is a bonus as we continually have competitions in the office that get very competitive.

What you will do

• Qualify marketing leads and set up sales calls for Account Executives.
• Identify and qualify business opportunities and qualified leads.
• Present business solutions to prospective customers.

What you will need

• Strong organizational, managerial, and personal skills to successfully communicate with internal and external customers.

• Maintain accurate client communication.

• Great verbal and written skills.

• Proven track record of consistently exceeding corporate objectives and quotas.

• Successful experience at new account development.

• Self-driven, motivated and results-oriented.

• Bachelor’s degree in Business or equivalent professional experience.

• 4-year degree or equivalent experience and education.

• Previous sales experience, either inside or field sales.

• Consistent over-achievement in past positions. Technically adept, self-motivated, and driven by results.

About the Role

A part-time position working from home. Savi Solutions provides an integrated platform to customers, enabling smarter decisions and loss prevention. The Account Coordinator will be responsible for specific accounts, focusing on the process post sale to installation complete. This position will work closely with multiple teams within and outside of the company. We are looking for a detail oriented “go getter” excited about this emerging technology. The Account Coordinator will need to be able to communicate effectively and with great detail with all the appropriate parties involved.

What you will do

• Setup new accounts in the CRM
• Gather and input all the correct info needed for Installation
• Create installation work orders and equipment lists
• Close the account once installation is complete
• Help find 3rd party installers when needed

What you will need

• Strong organizational and personal skills to successfully communicate with internal and external customers.
• Ability to prioritize queued tasks, requests, and assign out to ensure timely completion
• Highly motivated and driven and very detail oriented
• Good time management skills
• Able to take job ownership to get job completed with little to no follow-up on each task
• Work well with others
• Ability to adapt and work well under pressure
• Pass an FBI background check and drug free

About the Role

Come work at a fast growing start-up with a fun culture!! We believe in the guiding principles below and will help you develop as an individual and in your career. Savi Solutions provides an integrated platform to customers, enabling smarter decisions and loss preventions. The Field Support Specialist will be responsible for preprogramming of equipment, customer returns, and service equipment support. This position will work closely with multiple teams within and outside of the company. We are looking for a “go getter” excited about this emerging technology. The Field Support Specialist will need to be able to communicate effectively and with great detail with all the appropriate parties involved.

What you will do

• Install security, access control, and surveillance hardware at customer sites
• Manage and help find 3rd party installers during installation
• Support onsite technicians and remotely configure customer surveillance, alarms, and access control
• Troubleshoot and diagnose customer support tickets
• Configure hardware and prep for installation
• Troubleshoot network connectivity issues including; digital authentication, remote access, secure Wi-Fi, and wired connectivity to the internal network.
• Support users on applications and tools within the environment including; Office Suite, RSA, Cisco Communication tools (Webex, Jabber, Acano), Mac and Windows OS.
• Prioritize queued tasks, requests, and assign out to ensure timely completion

What you will need

• Strong organizational, managerial, and personal skills to successfully communicate with internal and external customers.
• Ability to troubleshoot computer, network and electronics problems and is resourceful in searching out solutions.
• General networking knowledge including: IP Addressing of network devices and Port Forwarding
• Ability to perform physical work, must be able to go up and down and work off ladders
• Highly motivated and driven
• Clean driving record
• Pass an FBI background check and drug free

About the Role

Tech Support will assist 3rd party installers in configuring surveillance, alarms, and access control systems. This position will need a good understanding of computer networks, managing 3rd party installers, maintaining quality installs, communicating effectively, and is capable of doing physical labor when needed or required.

What you will do

• Configure alarm, surveillance, and access control equipment
• Process equipment returns
• Prepare shipment labels

What you will need

• Very strong in attention to details and following processes
• Strong organizational and personal skills to successfully communicate with internal and external customers.
• Ability to prioritize queued tasks, requests, and assign out to ensure timely completion
• Highly motivated and driven
• Able to take job ownership to get job completed with little to no follow-up on each task
• Work well with others
• Ability to adapt and work well under pressure
• Pass an FBI background check and drug free