Swig increases drive-thru speed by 7-10% with Savi’s Drive-Thru Analytics
"Savi’s drive-thru analytics have helped Swig get ground-breaking insights without breaking ground at any of our sites."
Chase Wardrop, COO of Swig
Drive-Thru Dilemma
Swig, home of the Original Dirty Soda™, was facing a challenge in their drive-thru operations. Their existing loop timer didn't allow them to accurately track performance, hold teams accountable, or improve guest experience. Installing drive-thru loop timer systems at each new location was estimated to cost $4000-6000 per site.
A Breakthrough Solution
That's when Swig turned to Savi's Drive-Thru Analytics. According to Chase Wardrop, COO of Swig, "Savi's drive-thru analytics have helped Swig get ground-breaking insights without breaking ground at any of our sites." With Savi, Swig can now accurately track drive-thru speeds, audit transactions, and train and hold teams accountable.
Transformative Results
The results have been impressive. "Last month we had our fastest drive-thru speeds ever," said Wardrop. Swig saw a 7-10% increase in drive-thru service speeds across every location in the first 90 days. But that's not all - by switching to Savi, Swig estimates they will save $1.1M in loop system costs for their franchisees next year alone.
A New Standard
Wardrop emphasizes the importance of Savi's solution, saying "Savi gives us the tools to track and improve a key company-wide KPI. This is important enough for us to require every franchise unit to have it." With Savi, Swig has set a new standard for drive-thru excellence, and is poised for continued growth and success.
